Kreative By Design Text Messaging Program — Privacy Policy

This policy covers the text-messaging program operated by Kreative By Design (https://www.kreativebydesign.com) from (855) 774-6705.

Information we collect

• Your mobile phone number, when you text Kreative By Design or sign up for text updates.
• The content of the text messages you exchange with Kreative By Design, including order details you choose to share.
• The date, time and status of messages, and your opt-in or opt-out choices.

How we use it

• To reply to your questions and provide updates about your orders and inquiries.
• To honor your opt-in and opt-out preferences and to comply with messaging regulations.
• To keep a record of consent as required by carriers and applicable law.

Sharing of information

Kreative By Design uses service providers (the Shopdigits app and its messaging carrier, Twilio) solely to deliver and store messages on our behalf. These providers may not use your information for any other purpose. We do not sell, rent, transfer or share your mobile number or your text-messaging opt-in consent with third parties for their marketing purposes.

All the above categories exclude text messaging originator opt-in data and consent; this information won’t be shared with any third parties.

Your choices

Reply STOP at any time to opt out of text messages from Kreative By Design. Reply HELP for help. Consent to receive text messages is not a condition of purchase.

Data retention and security

We retain messaging records for as long as needed to provide customer care and to document consent, and we use reasonable safeguards to protect them.

Contact

Questions about this policy? Email Shop@kreativebydesign.com or text or call (855) 774-6705, or visit https://www.kreativebydesign.com.

Related pages: sign up for texts · Terms of Service.